At Stone House Countertops & Cabinets, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, and outlines your rights under international data protection laws, such as the General Data Protection Regulation (GDPR) and the Brazilian General Data Protection Law (LGPD).
1. Information We Collect
We collect personal information through our contact form:
- Name
- Email Address
- Phone Number
- Message
Additionally, we use tools like Google Tag Manager, Google Analytics, and Microsoft Clarity to gather information on how visitors interact with our site. This includes:
- IP address
- Browser type and version
- Pages visited
- Time spent on the website
- Referring site and exit pages
- Clicks and interactions
These data are anonymized and used for analytical purposes to improve the user experience and our services.
2. Purpose of Data Collection
The personal information we collect through our contact form is used to:
- Respond to your inquiries.
- Schedule visits or provide quotes.
- Maintain ongoing communication related to our services.
Data collected through analytics tools helps us:
- Understand how users navigate our website.
- Optimize our website’s performance and usability.
- Identify trends and improve marketing efforts.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: By providing your personal information through our contact form, you consent to us using your data for the purposes described above.
- Legitimate Interests: We use analytics tools to improve our website and services, which is considered a legitimate business interest.
- Compliance with Legal Obligations: In certain cases, we may need to process your data to comply with applicable laws and regulations.
4. Third-Party Services
We may share anonymized data with third-party service providers, such as Google Analytics and Microsoft Clarity, to track and analyze website traffic and behavior. These services use cookies and other tracking technologies to collect data on how users interact with our site. You can opt-out of these services by disabling cookies in your browser settings or using available tools like the Google Analytics Opt-out Browser Add-on.
5. Your Rights
Under international data protection laws, including the GDPR and LGPD, you have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Correction: You have the right to correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal data under certain conditions.
- Data Portability: You can request that we transfer your data to another service provider.
- Object to Processing: You have the right to object to the processing of your personal data, especially in cases where we rely on legitimate interests.
- Withdraw Consent: You can withdraw your consent at any time by contacting us via the details below.
6. Security of Data
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Cookies
Our website uses cookies to enhance your browsing experience and collect information about your usage. Cookies are small text files stored on your device. You can manage cookie preferences through your browser settings. By continuing to use our site, you consent to the use of cookies.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Data collected through analytics tools is stored for a limited period based on the retention policies of third-party providers like Google and Microsoft.
9. International Data Transfers
Your personal data may be transferred to and processed in countries other than your own, including the United States. We ensure that appropriate safeguards are in place to protect your data, as required by applicable international data protection laws.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we encourage you to review this policy regularly.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
- Email: stonehouseatl@gmail.com
- Phone: 770-7441-878